Shipping Policy
Effective Date: 15/01/2026
Thank you for shopping with Nutrify24. This Shipping Policy explains how we process, ship, and deliver orders.
1. Order Processing Time
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During high-demand periods, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
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Standard Shipping: Estimated delivery within 5–10 business days
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Express Shipping: Estimated delivery within 2–5 business days
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International Shipping: Delivery times vary by destination (usually 7–21 business days)
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
3. Shipping Rates
Shipping charges are calculated at checkout based on:
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Delivery location
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Package weight and size
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Selected shipping method
Any applicable shipping fees will be clearly displayed before you complete your purchase.
4. Order Tracking
Once your order is shipped, you will receive an email containing:
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Shipping confirmation
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Tracking number
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Carrier information
You can use this information to track the status of your delivery.
5. International Shipping
For international orders:
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Customers are responsible for any customs duties, taxes, or import fees required by their country.
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Delivery times may be longer due to customs clearance processes.
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Nutrify24 is not responsible for delays caused by customs authorities.
6. Shipping Address Accuracy
Please ensure that your shipping address is correct at the time of purchase.
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Nutrify24 is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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If an address error is noticed, contact us immediately at support@nutrify24.com.
Address changes may not be possible once an order has been shipped.
7. Lost, Delayed, or Stolen Packages
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Once a package has been handed over to the carrier, Nutrify24 is not responsible for lost or stolen packages.
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If your package is delayed or marked as delivered but not received, please contact the shipping carrier directly.
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We will assist customers in filing claims when possible.
8. Order Changes and Cancellations
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Orders can only be modified or canceled if they have not yet been processed.
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To request a change or cancellation, contact us as soon as possible at support@nutrifyhealth.com.
9. Undeliverable Packages
If a package is returned to us due to:
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Incorrect address
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Refusal to accept delivery
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Failure to collect the package
The customer may be responsible for additional shipping fees to resend the order.
10. Contact Us
If you have any questions about shipping or your order, please contact us:
Email: support@nutrifyhealth.com
Website: www.nutrify24.com
This Shipping Policy may be updated at any time without prior notice.
